Brief by Shorts91 Newsdesk / 09:37am on 13 May 2024,Monday India
An IndiGo passenger, Swati Singh, has taken to social media to express her frustration after her flight was cancelled and then delayed, causing her to miss an international connection to Seattle. She claimed the airline's response was unsatisfactory, with a manager stating "I have no option." Singh alleged that passengers, including diabetic individuals, were forced to eat poor-quality food and were not even offered water. She questioned the aviation ministry's inaction in penalizing airlines like IndiGo for such incidents. The incident has sparked outrage, with many calling for better customer service from airlines.
