Brief by Shorts91 Newsdesk / 05:38am on 13 Dec 2024,Friday India Global
IndiGo Airlines faced severe criticism after around 400 passengers were stranded at Istanbul Airport for over 24 hours due to delays in flights to Delhi and Mumbai. Passengers complained about inadequate food, poor accommodation, and lack of communication from the airline's staff. Social media was flooded with posts highlighting their ordeal, with some accusing IndiGo of "failing basic service standards." Despite promises of lounge access, overcrowding left many standing for hours. IndiGo apologised for the inconvenience and assured direct communication with affected passengers but offered no detailed explanation for the delays. Both flights remain grounded as of now.
